Remote Help
Let us sort out your computer problems using our secure remote help utility. Most software problems can be fixed this way. We can also diagnose hardware issues as well
Windows Problems
Solutions for all Windows problems from slow running & virus removal to backups, reinstallations, printer setups, wireless and broadband configuraton and data recovery.
This was my first time using Derek and I can honestly say It won’t be my last. I thought my computer was doomed and was psyching myself up to buy a new one. I’m so glad I called Derek instead! Within 3 hours of dropping off my laptop he texted me to say it was a problem he could fix. I had my computer back, faster than ever and running super smooth in under 19 hours total.
Deanna Jones (November 2017)
If you are happy with our work please leave a short testimonial below. If you have any problems get in touch with us first to see how we can put things right. Contact Us.
Derek fitted a new keyboard for me after I dropped a box on the old one and damaged it.
Picked up my laptop and returned it with a brand new screen later that day. Very impressed.
Collected my Sony laptop and replaced the power socket in just over a day.
Replaced the broken hard drive in my old Dell pc and recovered all my data that I hadn’t backed up as well…
You managed to get my HP laptop working after it had been stuck with a black screen and a white cursor for ages.. Thanks…
Very fast response and you managed to get rid of a virus that was ruining my computer.
Sorted my broadband problem in no time
absolutely great ! was more involved than he thought but stuck to the quoted cost. Computer now lightning fast and almost better than new .
I had a dead computer which was only just out of warranty from Dell and Derek got it going again the same day. In fact, it is working better than before..
Derek cleaned a load of really annoying popups from my computer for me.
What an amazing service!! phoned Derek and a couple of hours later he collected the laptop, called me the next day told me the problem, fixed and dropped back round, all within 20 hours. Great service with a great price.
Collected and returned next day with new screen. Thanks..
Super speedy and very good value! Highly recommend.
Derek was available at short notice on a weekend to assist with my problem. My computer was returned by lunch time the following day and is now as good as new!
Sorted out my computer lockups which were being caused by faulty ram, apparently…
Derek was available to repair my computer at short notice in the evening and it only took him a couple of hours. He simply took control of the computer so I didn’t even have to take it to him. Excellent, speedy service. I wouldn’t hesitate to use him again and would highly recommend his company.
Derek was available at very short notice to fix problems with mine and my son’s computer and did a complete, quick and efficient job of it.
I could get my laptop screen working 2 days ago and my husband’s laptop also had a smashed screen, we contacted Derek who came and collected both laptop at very short notice and returned the fully repaired laptop within 24 hours, we are a small business and Derek’s fast and effective service meant our business was not affected in any way. Much appreciated and I would recommend anyone to use the service.
This is the second/third time we have used Derek to repair our laptops. Fast service from our door and delivered back. Our laptops are essential for work and Derek provides a lifeline for us. 100% recommended.
We regularly call upon Derek’s superb knowledge of all things computer. Without fail he has rectified any problems we’ve had. We rely on the PC for our business and knowing we have Derek as our back up is very reassuring. Highly recommended!
Just a quick note I have been using Derek for a number of years now and he has never let me down or giving me wrong advice. A true expert who always goes that extra bit to help his customers. Five star service!!!