Remote Help Over The Internet

With our remote help utility if you have a working broadband connection we can solve a whole range of software issues without you having to drop your computer off to us. It’s fast, totally secure and only costs £50.00 for up to 2 hours work (less if it’s only a quick fix).

If we can’t fix the problem using our remote help utility then there will be no charge. If you want to book a repair (either back to base or on-site) that will be charged as a new job.

Just click on one of the buttons below and it will start the setup process.

These remote troubleshooting programs set up a one-time secure connection between your computer and ours (using 256 bit session encryption) and only lasts as long as the connection is in progress. Once we have finished the session the connection is ended and neither us nor anybody else can access your computer.