About Us

computer repair watford - about us

Computer Repair Watford – About Us

Computer Repair Watford is owned by me, Derek Coster. I  work from home to avoid the extra costs associated with a retail outlet which helps keep prices down. My address is 15 Nascot Place, Watford, Herts. WD17 4QT. Please contact us prior to dropping your computer off.

Areas We Cover

In addition to Watford itself we also cover, Harrow, Hatch End, Pinner, Bushey, Oxhey, South Oxhey, Carpenders Park, Rickmansworth, Sarratt, Chorleywood, Maple Cross, Mill End, Kings Langley, Abbots Langley, Apsley, Hemel Hempstead, Amersham, Tring, Berkhamstead and all places in between.

Do you offer a no fix-no fee service?

Where appropriate. If your computer cannot be economically repaired we will advise you and in such cases there will be no charge. However, in most situations it will be possible to provide a solution and should you not be willing to proceed we charge a £40.00 inspection fee and provide a report of the fault. Generally for most pc’s and laptops we will use a figure of £150.00 as an indication of a computer being beyond economic repair.

How long will it take?

For some work like Virus removal we can usually sort things out same or next day. Hardware problems can take longer as we will usually need to source the relevant parts. Turnaround times of 3 to 4 days are about average. Using our remote troubleshooting software we can often sort out your problem the same day. We are usually able to give you better idea of how long things will take once we have spoken to you.

Payment Methods

We take payment through cash, bank transfer or paypal. Using paypal, you can either use your own account or pay through our secure payment setup via our website using a paypal guest account or your own. We no longer take cheques as they take so long to clear and have to be taken to the bank which adds to the cost. To keep costs down we only take credit cards via our paypal channel.